Обзор статистики зарплат профессии "Специалист по информационному обслуживанию в Азербайджане"

График работы:    пятидневныйОсновные обязанности:Создание и коррекция номенклатуры в системе.Работа с закупочными и розничными ценами.Создание и контроль акций.Работа с документами заказ, поступление, инвойс.Корректировка инвентаризации в соответствии с фактическим стоком.Комплектация и списание товаров.Работа с картами лояльности и усовершенствование данной программы.Поиск и исправление ошибок в данных.Поддержка магазинов с проблемами продажи и трансферов товаров.Перепроведение информационной базы.Пересчёт итогов и восстановление последовательностей.Чистка баз.Тестирование и исправление баз.Настройка автоматического обмена с внешними программами.Обеспечение защиты информации: посредством настройки прав и ролей пользователей, контроля внешних вмешательств, контроля вывода информации.Рабочие места:Создание пользователей.Распределение ролей и прав доступа.Настройка параметров пользователей для автоматического заполнения документов и справочников.Настройка форм отчётов.Пользователи и сотрудники организации:Решение методических и аналитических вопросовКонсультации пользователей.Составление инструкций.Нерегулярное, вынужденное обучение.Доведение информации о возможностях системы. Подготовка аналитических обзоров.Подготовка отчётности по реализованным работам, проектам, решениям.Требования к соискателю:Опыт работы в данной сфере от 2 лет (опыт в ритейл сфере предпочтителен)Владение на высоком уровне ПО 1С (1С: Розница), знание механизмов и инструментов платформы 1СЗнание Exсel на высоком уровне (проверка на основе теста)Знание основ рыночной экономики (ценообразование, формирование себестоимости, особенности розничной торговли)Опыт написания ТЗАналитическое мышление и умение систематизировать информациюСвободное владение азербайджанским и русским языками (английский приветствуется)Условия:Заработная плата будет определена по результатам собеседования Оформление по Трудовому кодексуГрафик работы: 09:00-18:00, 5/2Заинтересованных просьба отправлять CV с указанием названия позиции в теме письма.

Reports to: Head of Internal Control DepartmentThe essential bits:You’ll be performing the full assessment cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations. Responsibilities:Align on control deficiencies with control owners and assists in the preparation of management remediation actionsTrack the progress of management remediation actions, informs on potential issues/ delays in a timely manner, proactively seeks solutions and highlights risk areas.Proactively communicate challenges and risks to the Head of Internal Control to ensure objectives are achieved on time and at the required qualityOrganize workload appropriately, plans, sets priorities, and meets deadlines efficiently.Assist in the design and the implementation of risk monitoring activities.Partner with all levels of roles across the business group and serve as an advisor in designing and implementing business processes and controls that mitigate and address risks.Strong relationship management skills with ability to partner and collaborate across diverse stakeholder groups at all levels in complex matrix organization.Must be a proactive self-starter who values personal accountability and works well under pressure in a demanding environment with ability to work with a high degree of autonomy.Solid organizational skills and the ability to multi-task effectively in a changing environment and/or competing priorities.Excellent verbal and written communication skills with ability to articulate risk and control concepts in a clear and concise manner.Perform field work in a competent and professional manner. Provide evidential support for all control observations.Obtain sufficient background information and knowledge, understanding of overall business process, and identification of key risks to adequately plan and execute the fieldwork.Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.Developed and implemented corrective actions to bring business areas in line with standards.Prepared working papers, reports and supporting documentation for findings.Identifies key control points and weaknesses in the system or function being assessed.                   Develops innovative and creative recommendations for correcting unsatisfactory conditions, improving operations, and reducing cost.Identified management control weaknesses and provided value added suggestions for remediation.What we’re looking for:Proven track record of successfully delivered audit work.Risk-based audit and control experience.Strong communication skills and report writing skills.Accounting, Internal Audit or Risk management qualification or studying towards e.g., ACA/ACCA/CIAExperience with risk management frameworks.Experience reviewing processes and identifying control weaknesses with ability to assess risks and internal controls.Good working knowledge of Excel and WordExperience in a regulated business and exposure to compliance is helpfulWho you are:analytical thinking and attention to detailability to think objectively and demonstrate sound judgementenquiring mind and desire to questionstrong communication skills, both written and verbalability to work effectively on your own and as part of a teamstrong ethical standards and high levels of integrityorganization and facilitation skillsresilience under pressureflexible thinking and ability to adapt to change

Our ideal candidate is an experienced professional in customer service, and sales. Candidate should also study, present tour products, in order to meet tourist needs. We expect you to perform well in a team environment and have exceptional people skills.Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.Responsibilities:Work out customer requests and provide detailed informationFollow up the requests by building trust by the clientStudy the products, main market trends and customer needsWork based on company sales procedure Provide high level of service to win the customer and promote salesRun correspondence with corporate clients while assisting in salesStay up-to-date with new product and feature launches and ensure sales team is on boardReview pending orders and specific customers requests to ensure excellent customer service and customer experienceAttend FAM trips to different countries to increase destination knowledgeRequirements:Proven work experience as a sales or service specialist in front officeHands on experience in face to face sales and serviceProficiency with MS Office Suite, particularly MS ExcelIn-depth understanding of sales principles and customer service practicesExperience in working with documents and agreementsProficiency in corporate correspondenceGood command of Russian and Azeri, Inermediate EnglishPersonal Skills:Excellent communication skillsHigh service delivery mindset is a mustTeamwork and motivational skillsPositive person loving working with people

Responsibilities:Work out requests and provide detailed information to corporate clientsFollow up the requests by building trust by the clientStudy the products, main market trends and customer needsWork based on company sales procedure Provide high level of service to win the customer and promote salesRun correspondence with corporate clients while assisting in salesStay up-to-date with new product and feature launches and ensure sales team is on boardReview pending orders and specific customers requests to ensure excellent customer service and customer experienceSuggest sales process improvementsParticipate in international events, exhibitions and FAM tripsDeal with purchase orders, invoices and agreements to corporate clientsRequirements:Proven work experience as a Sales or service specialist in corporate sectorWorked out communications skills with corporate clientsProficiency with MS Office Suite, particularly MS ExcelIn-depth understanding of sales principles and customer service practicesExperience in working with documents and agreementsProficiency in corporate correspondenceGood command of Russian and Azeri, Inermediate EnglishPersonal Skills:Excellent communication skillsHigh service delivery mindset is a mustTeamwork and motivational skillsPositive person loving working wit people

Location: Head OfficeDepartment: Business Systems ERP and ITReports to:  ERP ManagerJob purpose: ERP specialist provides technical expertise, analysis, training, and implementation services related to Enterprise Resource Planning (ERP) software.Responsibilities:Establish ERP needs via business process analysis and consultation.Analyze existing infrastructure and perform IT system enhancements.Install ERP software and ensure seamless integration with IT systems.Perform diagnostic tests and resolving issues to optimize performance.Keep abreast of the latest ERP upgrades and offerings.Provide technical assistance, both strategic and tactical to company in the process of implementing ERP software.Help to manage and implement Enterprise Resource Planning (ERP) for large organizations and small-to-medium-sized companies Analyze and troubleshoot ERP system issues reported by end users;Provide validation support for Retail Equipment associated with the development and implementation of processes, systems, and facilities related to vaccines.Install ERP software and ensuring seamless integration with IT systems.Write customized programs and scripts, as well as configuring ERP applications.Provide technical support and training ERP end-users.Prepare development progress updates and documenting ERP processes.Create and maintain documentation, such as user manuals, process flows, and training materials.To establish responsible deadlines and follow up on them.Requirement:Bachelor's degree in information technology, computer science, or similar preferred.At least 2 years’ experience as an ERP specialist in a related retail.Knowledge in SQLA background in business administration, project management, or a related field will be advantageous.Microsoft Office Excel and basic IT knowledgeIn-depth knowledge of ERP development tools, coding languages, and business processes.Excellent analytical and problem-solving skills.Tasks prioritization and effective time management skillsFluency in Azerbaijani languages (oral and written), English & Russian desirable.Interested candidates may apply for the role by sending resume to email address, mentioning "ERP Specialist" in theme tab. Pease note that only selected candidates will be contacted regarding next steps of recruitment process.

Department: SalesLocation: SumgaitJob summary:This position is responsible to work with internal and external customers to learn their problems and needs, as well as to gather detailed information about all customers to increase the satisfaction level of them. Furthermore, customer complaint management is in the scope of this position. Registration of complaints, brainstorming together with related parties (Process, Laboratory, Bagging/Warehouse), root cause analysis implementation, action assignment to solve the problems are included in customer complaint management. Supporting Sales team technically, reporting and monitoring all the internal issues, approving quality certificates of final products are also included in duties of Customer Support Specialist.Principal responsibilities:Monitor all assign cases for customer support and update all activities on company tracking system.Organize regular meetings with local customers at their place to learn their concerns, wants and needs.                                                                                                      Analyze customer issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate support for same.Assist all junior engineers in complex cases and evaluate their experience.                          Maintain accurate customer documents and prepare reports for all issues and resolutions. Complaint management, proper investigation actions of complaint causes, preventive and corrective actions within complaint-related parties.Develop and maintain customer support documentation (TDS, customer requirements), incl. corporate web-resources Participate in development of Product Specification as members of Sales Cross-Functional TeamPrepare accurate and timely reports Other duties requested by Line ManagerCheck and approve daily production quality of final products.Approve lab results accordingly comparing with product quality specifications.Daily reporting about PP and HDPE products.Informing the lead about specifications of batch results. Reporting daily activities of bagging/packaging. Handling incoming customer complaints and recording them in database. Preparing reports of local/external customer complaints and technical issues.Writing investigation reports regarding technical and quality aspects of related divisions and materials.Requirements:Experience:Minimum 2-5 years of similar experience within petrochemical industryLanguage skills:Advanced knowledge of Azerbaijani and English Good knowledge of Russian is an advantageTechnical skills:Big data analysisCustomer Relationship Management (CRM)Taking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teamsTraning & Education Needed: Bachelor’s degree in technical field, preferably Chemical EngineeringApplication procedure:Interested candidates should follow the link below.The above vacancy is addressed to nationals of Azerbaijan or with permanent residency in Azerbaijan. All eligible applications for the advertised post will be assessed and given equal opportunities.Application closing date: September 16, 2023

Requirements:Support specialist must have a higher or incomplete higher education;Knowledge of customer service practices and principles;Excellent data entry and typing skills;Superior listening, verbal, and written communication skills in Azerbaijani, English and Russian; Ability to handle the stressful situations appropriately;1 year + Work experience as a Call Centre Representative / Receptionist / Customer Manager;Strong Team working skills;Multitasking ability;Excellent problem-solving capabilities;Fluency in basic Microsoft Office programs.Support Centre Specialist Responsibilities:The SC Specialist performs the following process operations:Work on the first and second line of technical support for users, processing requests from users by phone, chat, by mail, followed by the establishment of tickets in the Jira Service Management (Document all information about the ticket in accordance with standard operating procedures);Advise users on the operation of the products;Manual testing of site functionality;Interaction with QA, UX / UI and developers on the way to solving user issues and problems;Participation in the formation of the knowledge base;Constant analytical work to identify the "pain" of users in order to minimize the manifestation of identified problems or completely eliminate them;Accompanying suppliers through the processing of written requests and calls (depending on Customer and subject to instruction of Support Center Head);Calling potential clients and scheduling demonstrations, conducting demonstrations in order to launch the first trades by the client on the site (upon request);Calling potential and existing Customers in order to provide information on products and servicesWorking with user manuals. Identification and correction of inconsistencies between the document and the current state of the system;Any other duties as assigned by the Support Center Head.Terms and Conditions:Location close to the city center;5/7 working days;09.00 a.m.-06.00 p.m. working hours (including 1 hour for lunch);Fixed salary.

Job type: Permanent / Full timeResposibilities:Assisting the sales team to improve its productivity by contacting customers to arrange appointments;Handling customer calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events;Place orders for necessary goods from suppliers, following established company procedures and regulations.Ensure timely communication with the broker about upcoming deliveries, providing necessary documents and information for customs clearance.Collaborating with other related departments to ensure sales, marketing, queries, and deliveries are handled efficiently;Presenting the company's products and services as attractive to potential customers as possible;In accordance with bid/estimate/quotation planning, ensures that inputs for editing activities are provided on time and according to established quality procedures;Provide required support to tendering & quoting staff for ensuring timely submission of tender/quotations before deadline;Assist in preparing and reviewing contracts, proposals, and agreements with clients and suppliers.Support any additional tasks and projects as assigned by the sales manager or team lead.Minimum qualifications:A bachelor's degree in business administration or a relevant field;2 years or more experience in sales;English independent user (intermediate – B1).Preffered:5+ years’ ExperiencePost-threshold level (Upper-Intermediate) in English (B2);Certified Inside Sales Professional (CISP);Work conditions:Work time: 5 days, 08.00-17.00Shuttle bus, medical insuranceLocation: 15 Salyan Highway, AZ 1063, Baku, Azerbaijan Interested applicants should submit their CV via e-mail.

Job Summary:Reporting to HRIS Lead, HRIS Specialist focus on implementation, support and maintenance of the Human Resource Information Management System.Key Accountabilities:Controlling updates of the SAP HCM and SuccessFactors with new employee information, existing employee changes, terminations, salary and other changes;Managing permissions, access, personalization, and similar system operations and settings for users;Providing all of necessary actions for implementation and improvement of on-premise server related issues;Working with HR, Finance and IT to maintain and improve the HRIS, end-user access, security, and system efficiency;Maintaining employee confidence and protects all employee data by keeping information confidential;Supporting HR Payroll in managing and auditing timekeeping records;Responsible for generating both standard and ad hoc reports;Diagnosing and resolving reported issues over the SAP/SF (as PA, OM) and escalating when necessary;Managing trainings of new HR staff on systems and related procedures;Performing the day-to-day system administration tasks, such as troubleshooting system issues and providing resolutions.Required background:A bachelor’s degree in HR Analytics, Finance, Mathematics, Economics or any other related field;1-3 years of experience working in HRIS system implementation in the companies (SAP HCM, SuccessFactors).Interested candidates for the position of " HR Information System Specialist " at PMC are requested to follow the application process outlined below:Send your resume to the email address.In the subject line of the email, clearly indicate  "HR Information System Specialist ";Ensure that your resume is submitted by the deadline of 1 September.Please note that all resumes will go through an initial screening process. Candidates who meet the specified requirements will be contacted by phone or e-mail to proceed with further stages of the selection process, which may include interviews.

About us Velvetech is an American global software development company headquartered in Chicago, IL. Velvetech has its developers strategically distributed in 10+ global technical job markets to deliver the best in class software engineering and exceptional client services. We have 20+ years of experience in software and hardware development for clients all around the world, especially for US clients. As an official Microsoft Gold Partner, our company is listed in the top 5 software development companies in Illinois, USA. US clients are leading trading and financial organizations, insurance companies, large healthcare associations, pharmaceutical and energy companies, equipment manufacturers, hi-tech startups, etc. Areas of expertise are consulting, development, implementation, and support of software solutions. We implement modern backend solutions that support microservices architecture with the following technologies: NET Core, Node.js, Java, SQL Server, PostgreSQL, MongoDB, Redis, RabbitMQ. For the web UI front-end development, we opt for React, or Angular, and for mobile development — Swift, Kotlin, Java. Most of the systems are designed for cloud infrastructures like AWS, Azure, GCP, and heavily rely on Docker, Kubernetes while modern CI/CD is made using GitLab CI or TeamCity. In September 2021, Velvetech LLC received the status of the official Training Provider of the International Institute of Business Analysis. This status gives us the right to conduct regular quality trainings for Business Analysts and anyone performing BA activities regardless their job title. Principles are based on Agile Methodology, Scrum and Kanban. Various projects coded in GitLab or GitHub are built with multiple coordinated teams, collaborating via Jira, Confluence, MS Teams, and Slack. Velvetech constantly follows the Tech trends and actively cooperates with startups in such breakthrough areas as Machine Learning, the Internet of Things, Blockchain, FPGA, and AI. Responsibilities Now we are looking for a System Administrator/ DevOps Specialist for our DevOps team. Administration of corporate servers: Linux and Windows, configuration, troubleshooting Network configuration, troubleshooting Administration of virtualization systems (Hyper-V, ESXi) Building fault-tolerant systems. Scaling under load Application protection, query optimization, load balancing CI/CD configuring Requirements Experience in the following technologies: Successful work experience as a system administrator for 2 years and/or DevOps Strong knowledge of Linux CentOS/Debian Strong knowledge of Windows Strong knowledge of network equipment (routers, firewalls, switches) Cloud Work Experience (Azure, AWS, etc) Experience in administering Hyper-V and/or ESXi virtualization systems Experience in administering web servers IIS, Apache, nginx, proxy, HTTP, postman CI/CD – GitLab or equivalents The following experience will be considered as an advantage: Administering and configuring Cisco equipment, SonicWall firewalls Introduction to Github, GitLab, TeamCity, CI/CD, Dockers, Kubernetes, ELK, Prometheus, Zabbix Automation of deployment (Docker, Kubernetes, etc) Experience with automation using Bash/CMD/Powershell/Python. Understanding the basic principles of information security. Experience with Terraform Experience with Ansible English level: Intermediate and higher Offer Challenging and exciting projects Flexible schedule Young and friendly team Bonuses per project results Benefits Velvetech is in the TOP 5 development companies in Illinois, USA You have FLEXIBLE working conditions and a COOPERATIVE environment A COMPETITIVE and performance-based salary, fair compensation and benefits Many CHALLENGING and exciting projects with new opportunities and learning GROWTH opportunities, skills and competencies improvement, and professional certification In-company TRAINING (English, Software / DevOps / Project management / Design / Business) Our team We are a friendly team of 150+ professionals where everyone is able to achieve high results and grows professionally not only due to their own knowledge and skills but also with the support of colleagues. Values that we highly appreciate are high performance, responsibility, respect, and loyalty. In order to have a highly motivated team, Velvetech invests in their people, additional education, certification, and others. You choose your career path and we are here to support you! People work together in harmony, encouraging each other to continuously learn, progress, and pursue perfection. Our employees enjoy working as we turn challenges into advantages to share success with each other. You have a chance to become a part of a friendly and professional team that creates robust software solutions to deliver maximum value to our international clients.